What are the delivery options?
When placing an order you can choose whether you want to send the order with or without track & trace. Depending on the dimensions and weight of the package, we send it as letterbox package or regular package.
What is the delivery time?
We strive to send out your order within 5 working days. You will always receive a confirmation by e-mail when your order has been sent.
Can I get my order shipped to all countries?
Yes we ship to all countries. Is your country not in the list? Please contact us through the contact page on the website and we will make sure to fix it so that you’ll be able to place your order through the webshop.
When will I receive my track & trace code?
When your order has been shipped we will send you a confirmation and the track & trace code by email.
Are there any additional costs for import duties?
Yes, if we need to ship your order internationally (outside The Netherlands) there might be additional cost for import duties. This varies per country you can check the costs on the website of your country's customs. Note that these costs will be for your own account.